Medan Airport Services
Wi-Fi
Free, unlimited Wi-Fi is available at Kualanamu, connect to “freewifi.kno or AP2@wifi.idNC” network.
Lost & found
For any issue regarding lost baggage, please contact Lost & found service.
Airport App
Passengers can download the official mobile application of the airport. They will find maps in real time, information of flights, shopping, facilities, and a lot more.
Airport Hotel
There is an Hotel in the Airport. Hotel Horizon Sky.
For more information, please contact: +61 8888 0300.
Currency exchange
There’s a Money Changer booth in a couple of locations in the Arrivals area.
Service hours: 06:00 am to 08:00 pm.
Prayer room
Find a couple of prayers room in both Arrivals and Departures.
Movie Theatre
There is a little movie theatre facility in the airport.
Entrance is free and is open from 07:00 am to 10:00 pm.
smoking area
There is a designated area for smoking.
luggage storage
There are no lockers available at Medan Airport.
Other Services
- Restaurants and cafeterias
- ATMs
- Banking services
- Children’s play area
- Drinking water
- Game Centre
- Luggage wrapping
- Postal services
- Smoking room
- Spa
- Shops and Duty free
- Car rental services
Lounges
Saphire Blue Sky Executive Lounge: Domestic Terminal, First level. Service hours: From 05:00 am until 10:00 pm. Services: Internet Terminals, food, snacks, newspapers and magazines, TV and Wi-Fi.
Garuda Indonesia Executive Lounge: Domestic Terminal. Service hours: From first departure until last departure. Services: Snacks, TV, premium food, newspapers and magazines.
Saphire Mandai Exectuive Lounge: International Terminal, first level. Service hours: From 05:00 am to 10:00 pm. Services: TV, food, snacks, newspapers and magazines.